Last updated: 3 September 2026
Arctic Biotech OÜ (registry code 17282468), Suur-Karja tn 13, Kesklinna linnaosa, 10140 Tallinn, Harju maakond, Estonia, is the controller of the personal data described in this policy. You can reach us at contact@arcticbiotech.eu.
When you use the contact form on this website we collect the name, email address and message content you submit. We do not ask for special categories of personal data and ask that you do not include any in your message.[REVIEW] Confirm whether server logs or analytics capture IP addresses.
We use this data solely to read your enquiry, reply to it, and keep a record of our correspondence. We do not sell it, and we do not use it for automated decision-making or profiling.
Our legal basis is our legitimate interest in responding to enquiries addressed to us (Article 6(1)(f) GDPR), and, where your enquiry concerns entering into an agreement, steps taken at your request prior to entering a contract (Article 6(1)(b) GDPR). We only send marketing messages where you have given consent (Article 6(1)(a) GDPR).[REVIEW] Confirm the intended legal basis if a newsletter is added.
Enquiries that do not lead to a business relationship are deleted no later than 12 months after the last message. Where an enquiry leads to a contract, the related correspondence is kept for the duration of the relationship and for as long as required by Estonian accounting and limitation rules.[REVIEW] Confirm the retention periods against actual practice.
Your data may be processed by our website hosting and email service providers acting as processors on our behalf. Where a provider processes data outside the European Economic Area, the transfer is covered by an adequacy decision or Standard Contractual Clauses.[REVIEW] List the actual hosting, email and form processors used.
You have the right to access your personal data, to have inaccurate data corrected, to request erasure, to restrict or object to processing, and to data portability. Where processing is based on consent, you may withdraw it at any time without affecting prior processing. To exercise any of these rights, write to contact@arcticbiotech.eu. You may also lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, www.aki.ee).
We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure, and limit access to those who need it to answer your enquiry.
We may update this policy from time to time. The current version is always published on this page with its date of last update.